ZUATU User Extended Warranty Registration Agreement
Welcome to the ZUATU community! To ensure your legal rights and to enjoy the extended warranty service, please carefully read the following terms:
1. Registration and Accuracy of Information
1. All personal information you provide during the registration process (including but not limited to name, contact details, address, etc.) must be truthful, accurate, and complete.
2. Providing false or inaccurate information may result in registration failure or the inability to access the extended warranty service.
3. ZUATU reserves the right to verify the authenticity of the information provided by users after registration. If any false information is detected, ZUATU has the right to cancel your registration and terminate the extended warranty service.
2. Extended Warranty Terms
1. Upon successful registration, you are entitled to an additional 180 days of extended warranty beyond the standard warranty period.
2. The extended warranty service only covers defects caused by materials or workmanship issues, and does not include damage caused by misuse, abuse, negligence, or unauthorized modifications.
3. The extended warranty service is non-transferable and applies only to the registered user.
3. Limitation of Liability
1. ZUATU is not liable for any warranty failure or service interruption caused by the provision of false or incomplete information by the user.
2. ZUATU does not assume any warranty responsibility for damage caused by the user’s violation of product instructions, unauthorized repairs, or modifications.
4. Exclusions from the Warranty
1. The extended warranty does not cover the following:
• Normal wear and tear, such as worn soles or surface scratches;
• Damage caused by user negligence, misuse, abuse, or failure to follow the product care instructions;
• Products that have been modified, repaired, or serviced by unauthorized personnel;
• Use of the product in extreme environments, including high temperatures, cold, humidity, dust, or corrosive conditions.
2. In cases where the user requests a return or exchange, the extended warranty rights are automatically voided. Users must re-register to enjoy a new warranty.
5. Limitation on Warranty Service
1. The extended warranty service provides a limited number of free repair services. Each registered user is entitled to up to two free repairs during the extended warranty period.
2. If additional repairs are required beyond the free repair limit, users will be required to cover part of the repair costs, which will be determined based on the specific repair needed.
6. Regional and Purchasing Channel Limitations
1. The extended warranty service is only available to customers who purchase products in mainland China through ZUATU’s official channels or authorized dealers.
2. For products purchased in other regions or through unauthorized channels, ZUATU does not provide extended warranty services.
7. Proof of Purchase and Product Verification
1. Users must provide valid proof of purchase (invoice or purchase receipt) to be eligible for the extended warranty service.
2. ZUATU reserves the right to verify the authenticity of the registration information and the proof of purchase. Any falsified or altered proof of purchase will result in the immediate invalidation of the warranty rights.
8. Dispute Resolution
1. The interpretation and application of this agreement shall be governed by the laws of the People’s Republic of China.
2. Any disputes arising from this agreement should first be resolved through friendly negotiation or mediation. If mediation fails, the dispute shall be submitted to the People’s Court of Jing’an District, Shanghai for adjudication.
9. Modification and Termination of the Agreement
1. ZUATU reserves the right to modify the terms of this agreement as needed. The updated agreement will be published on the website or relevant platforms and will take effect upon publication.
2. If users do not agree with the modifications, they may choose to stop using the extended warranty service. Continued use of the service will be considered acceptance of the modified agreement.